How to delete your Hairmage account and what happens to your data.
Once the deletion process completes, your account and all associated data will be permanently removed and cannot be recovered. Please make sure you have exported any data you wish to keep before requesting deletion.
Enter the email address associated with your Hairmage account to request deletion. You can also delete your account directly from the app under Settings.
In the Hairmage app, go to your account settings.
Tap "Delete Account" and confirm your request.
Your account will be scheduled for deletion after 30 days.
After you request deletion, your account enters a 30-day grace period. During this time, your account is deactivated but not yet deleted. Your data is not accessible during this period.
You can cancel the deletion at any time during the 30-day grace period by simply signing back into your account. Logging in will automatically cancel the scheduled deletion and restore your account and all your data.
When the 30-day grace period ends, the following data will be permanently removed:
Deleted data may persist in encrypted backups for a limited period, after which it is permanently purged. We may retain certain information where required by law (e.g., billing records managed by Apple or Google).
Deleting your Hairmage account does not automatically cancel your subscription. To avoid being charged, you must cancel your subscription separately through your Apple ID or Google Play subscription settings before or after requesting account deletion. Hairmage cannot process refunds directly — refunds are handled by Apple or Google according to their respective policies.
If you have any questions about the deletion process, contact us:
Email: support@hairmageapp.com
For more information about how we handle your data, please read our Privacy Policy and Terms of Service.