Privacy Policy

1. Information We Collect

Account Information

When you create a HairMage account, we collect:

• Name and email address
• Salon name and business information
• Phone number (optional)
• Subscription and billing information

Salon Data

To provide our services, we store:

• Client information (names, contact details, visit history)
• Appointment data and scheduling information
• Service details and pricing
• Staff information and working hours
• Photos uploaded for AI color recommendations
• Notes and preferences

Usage Data

We automatically collect information about how you use HairMage, including app interactions, features used, and performance metrics to improve our service.

2. How We Use Your Information

AI Processing

Photos uploaded for color recommendations are processed by our AI systems and third-party AI services (OpenAI) to provide professional hair color advice. These images are not used for any other purpose and are not shared with other users.

3. Data Sharing and Disclosure

Limited Sharing

We may share your information only in these specific circumstances:

• Service Providers: Trusted partners who help us operate HairMage (cloud hosting, payment processing, AI services)
• Legal Requirements: When required by law or to protect our rights and users' safety
• Business Transfers: In the event of a merger or acquisition (with continued privacy protection)
• Your Consent: When you explicitly authorize us to share specific information

4. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission
• Encrypted data storage with AES-256 encryption
• Regular security audits and penetration testing
• Secure authentication and access controls
• Regular data backups with encryption
• Staff training on data protection practices

5. Your Privacy Rights

6. Data Retention

We retain your data for different periods based on its type and purpose:

• Account Data: Until you delete your account
• Salon Data: Until you delete your account or specific records
• AI Recommendation Images: Processed and deleted within 30 days
• Usage Analytics: Aggregated and anonymized after 2 years
• Billing Records: Retained for 7 years for legal compliance

7. International Data Transfers

HairMage is based in the United States. If you use our service from other countries, your data may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers in compliance with applicable privacy laws.

8. Children's Privacy

HairMage is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized experiences

You can control cookie settings through your browser or device settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the HairMage app. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us: