Terms of Service

Last updated: January 1, 2024

Please read these terms carefully before using HairMage.

Important Notice

By using HairMage, you agree to these terms of service. If you do not agree with any part of these terms, you may not use our service.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the HairMage application and services ("Service") operated by HairMage Inc. ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

2. Description of Service

HairMage is a comprehensive salon management platform that provides:

  • AI-powered hair color recommendations
  • Appointment scheduling and calendar management
  • Client database and visit history tracking
  • Business analytics and reporting
  • Staff management and scheduling tools
  • Cloud-based data synchronization

3. User Accounts and Registration

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4. Subscription Plans and Billing

HairMage offers multiple subscription plans:

  • Free Plan: Basic features with limitations
  • Salon Pro: $7.99/month with enhanced features
  • Salon Master: $19.99/month with full features

Billing occurs monthly or annually based on your selected plan. You may cancel your subscription at any time, and cancellation will take effect at the end of your current billing period.

5. AI Recommendations Disclaimer

Important: AI color recommendations are provided as professional assistance tools only. They should not replace professional judgment and expertise. Always consider individual client hair characteristics, previous treatments, and potential allergic reactions. HairMage is not responsible for hair damage or adverse reactions resulting from following AI recommendations.

6. User Content and Data

You retain ownership of all content you upload to HairMage, including:

  • Client information and photos
  • Appointment data
  • Business information
  • Notes and preferences

You grant us a limited license to process this data solely for providing our services. We will not share your data with third parties except as outlined in our Privacy Policy.

7. Acceptable Use

You agree not to use HairMage to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious software or harmful content
  • Attempt to gain unauthorized access to our systems
  • Use the service for any unlawful or fraudulent purposes
  • Share your account credentials with unauthorized users

8. Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. We may perform scheduled maintenance and updates that may temporarily affect service access. We will provide reasonable notice for planned maintenance whenever possible.

9. Limitation of Liability

HairMage shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your use of the service. Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim.

10. Intellectual Property

The HairMage service, including its software, algorithms, design, and content, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our service without explicit written permission.

11. Termination

We may terminate or suspend your account and access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may terminate your account at any time by contacting our support team.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the application. Continued use of the service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of California.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@hairmage.com

Address: 123 Innovation Drive, Tech Valley, CA 94025

Phone: +1 (555) 123-4567

Last updated: January 1, 2024